The use of the service is governed by the Terms and Conditions set out below.
OBLIGATIONS AND BEHAVIOR OF THE USER
In this section (Terms and Conditions) the word “User” refers both the Demanding Users and Offer Users.
The service can be used for people Over 18. An eventual use of the service by Minor Age people, presupposes the parents authorization, or the authorization of the people in charge of their supervision and tutelage.
These people are assuming full and exclusive responsibility for the behaviour of the Minor Age during the access, use and enjoyment of the service. The User must be aware that AustraliaCracker. com will not make any previous control on the content of the online ads. AustraliaCracker.com is not an intermediary on the possible transactions between Users.
The Users are assuming the full and exclusive responsibility of their behaviour towards AustraliaCracker and towards third parties.
The User makes use of the service provided by AustraliaCracker.com, being aware of the fact that this website does not guarantees the veracity of the contents on the ads, or the good results on the negotiations.
By publishing an ad in AustraliaCracker.com, the User is authorizing us to use it with Advertising purposes for its greater visibility and for an easier access by the rest of the Users, even by showing it in Search Engines and publications in different webpages in collaboration with AustraliaCracker.com (for example webpages of classified ads or Vertical/General Search Engines), by publishing it in Media to promote the ads more efficiently.
The User undertakes not to use the services provided by AustraliaCracker.com page either improper or contrary to the provisions of Law , rules of ethics and good conduct of the Network services. The User, in particular, undertakes to not transmit, through AustraliaCracker.com, material of offensive and libellous nature, defamatory, pornographic, paedophile, vulgar, blasphemous or which is some way contrary to the principles of public order and good morals.
The Advertiser is aware that the email address provided in AustraliaCracker.com may serve as a media of distance communication. Furthermore, in case of responses to ads and/or sharing of ads, the specified e-mail will be used to send newsletters and promotional materials.
User confirms that he is of legal age according to his jurisdiction and he has not been forced in any way to create this profile
User confirms confirm that he will not offer any services that are against the law in his region
- Ads that contains references to sexual services in exchange for money are not allowed.
- Inserting pornographic pictures that contains explicit genital organs vision is not allowed.
- The insertion of paedophile material will be immediately reported to the competent Authorities, including all the access data, in order to reach the responsible people involucrate.
- By placing the add in AustraliaCracker, the User is certifying that he can access to the contains with full rights, and is also declaring that the pictures eventually inserted belongs to persons of legal age( over 18) which have given their consent to publish them in AustraliaCracker.
- It is allowed to publish the same ad in a maximum of three different cities
- It is not allowed to insert Escort ads or similar. It is not allowed to make any reference of reception modality or similar.
- Insert vulgar and offensive text or pictures
Accept the Conditions of Use
Before enjoying any service, the User have an obligation to get informed about the eventual modifications and updates made in “Conditions of Use”. These modifications and updates will be an integral part of the present General Conditions and they will constitute the agreement between AustraliaCracker.com an the User.
REFOUND POLICY OF AUSTRALIACRACKER.COM
When you buy a product you are buying credits that you can only use for publishing add on this website.
Credit reimbursement can only happen if AUSTRALIACRACKER breaches Australian consumer law stated below.
When WE Must Provide the Consumer With a Remedy
The item is faulty
The consumer guarantees under the ACL allow the consumer to have faulty goods refunded, repaired or replaced. A faulty item:
- Doesn’t do what it needs to do, or
- Has a defect, or
- Is unsafe, or
- Isn’t durable.
However, if you have disclosed the defect to the consumer, they are not entitled to be remedied once they have purchased the item. Similarly, if the customer uses the goods incorrectly, they will not be able to claim that the goods are faulty.
You will still have to accept the goods back if the consumer only found out that the item was faulty after purchase. This is the case even if they have used the goods or worn them, and removed the packaging or labels.
The item is not the same as the sample or it doesn’t match the description
If the customer purchased the item based on a sample or demo and the goods turn out differently, you must allow them to return the goods and provide a refund.
Similarly, if the product is different from the description presented in advertisements or online, you will need to give the customer a refund. Usually, the product and the description would have to be so different that the customer would not have purchased it otherwise.
The goods don’t do what the salesperson said they would
If a salesperson tells the customer that the goods will do something, they are effectively making a warranty that is covered under the ACL.
If the customer asked your salesperson for a product to do a particular thing and they relied on your salesperson’s advice, the customer will be entitled to a refund.
When WE Do Not Have to Refund the Consumer
The customer changed their mind
You do not have to provide the customer with a refund if they simply change their mind. Many stores still have this option and may offer store credit or exchange instead of refunding the items.
The customer does not have a receipt
You are not required to refund goods if the customer does not have a receipt or is unable to show proof of purchase. If they don’t have a receipt, they could show their credit card statement or a lay-by agreement, or a confirmation or receipt number if it was an online purchase.
When it Depends
The customer was given the item as a gift
A customer receiving the item as a gift has the same rights as the person who bought the goods.
The customer bought the item on sale
The ACL views sale and full-price items as the same. You will need to refund sale items in the same situations that you would have to refund full-price items.
You would not have to refund a sale item if you discounted the item because it was defective.
A secondhand store
If your business sells secondhand goods, they are still covered by the ACL and the consumer guarantees apply.
The item was bought online
Customers who buy items online have the same rights as consumers who purchase in-store
If your advert were on the Go to the Top promo and:
- It was deleted by the staff due to the fact that it was against our policy or regulation
- It was deleted from the software (automatically blocked)
A refund will be authorized.
AustraliaCracker.com won’t reimburse remaining credits regarding intentional cancellations of the service. Having said this, it’s highly recommended to hire such service for the time that is intended to be useful.
AustraliaCracker.com will always reimburse the remaining credits resulting from the interruption of the service. Reimbursement currency (AUD):
AustraliaCracker.com will not repay in cash (just credit card deposits will be made) for non used credits. Therefore, we advise to purchase the amount of credits indeed needed.
Individual cases where mistakes are made clearly and absolutely by the staff, concern these following exceptions:
Total refund of credit:
If the customer demonstrates that they have uploaded the ad by mistake and delete it immediately, communicating this situation to the website.
Reimbursement currency (AUD):
If the cardholder proves they have been a victim of fraudulent use of their credit card (theft, cloning, misuse), in such case, the website will not be involved in this situation in any way.
If the customer have made a mistake about the purchase or the choice of the package of credits buying a disproportionate amount of credits, and after an analysis of the client’s purchase history, a full refund can be returned.
Direct refunds in euros or $USD will not be considerate on direct purchases of our products.
All of the above in the “Exceptions” section is subject to the staff discretion.
Refund claims, of any kind, can be sumitted to [email protected]
Accreditation mistakes and payment errors are not considered for refunds and, consequently, the specifications of this section won’t be applied to them.
For errors arisen from credit transactions, please write to [email protected] stipulating the kind of mistake, including the sales receipt and/or the e-mail given at the moment of the purchase.
We remind to all of our clients that reclamations are not solved automatically and, in case of any questions, queries, refund claims or any other, please write to: